Jobs and Customer Service - Listening and Vocabulary

Jobs and Customer Service - Listening and Vocabulary

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Jobs and Customer Service - Listening and Vocabulary
This worksheet is accompanied by a two minute Youtube clip entitled 'Computer Says No' (of Little Britain fame). It offers listening for gist and specific information as well as a vocabulary matching pre-task. This may be a good 20-30 minute warmer or introduction to a lesson revolving around jobs or customer service. It can be adapted for Intermediate.